Shipping policy

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or holidays.


Shipping Time Estimates

Shipping times vary depending on destination and carrier:

  • Standard Shipping: 5–10 business days
  • Extended or Remote Locations: May take longer

Please note these are estimates and not guaranteed delivery times.


Shipping Costs

Shipping costs are calculated at checkout based on:

  • Location
  • Package size and weight
  • Shipping method selected

Order Tracking

Once your order ships, you will receive a tracking number via email.


Shipping Delays

Delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Customs clearance
  • High seasonal demand

Homestead Disaster Preparedness is not responsible for carrier delays once the order has shipped.


Incorrect Address

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided:

  • We are not responsible for lost packages

  • Additional shipping charges may apply for reshipment


Lost or Stolen Packages

If tracking shows delivered but you did not receive the package:

  • Contact the shipping carrier first
  • Then contact us for support