Shipping policy
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or holidays.
Shipping Time Estimates
Shipping times vary depending on destination and carrier:
- Standard Shipping: 5–10 business days
- Extended or Remote Locations: May take longer
Please note these are estimates and not guaranteed delivery times.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Location
- Package size and weight
- Shipping method selected
Order Tracking
Once your order ships, you will receive a tracking number via email.
Shipping Delays
Delays may occur due to:
- Weather conditions
- Carrier delays
- Customs clearance
- High seasonal demand
Homestead Disaster Preparedness is not responsible for carrier delays once the order has shipped.
Incorrect Address
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided:
-
We are not responsible for lost packages
-
Additional shipping charges may apply for reshipment
Lost or Stolen Packages
If tracking shows delivered but you did not receive the package:
- Contact the shipping carrier first
- Then contact us for support